Delivery Information

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**Delivery Information**

We are pleased to offer reliable and efficient shipping services for all orders. Our processing time typically ranges from 1 to 3 business days after order confirmation. Once dispatched, delivery times may vary depending on your location and the shipping method selected at checkout.

**Shipping Rates**
A flat shipping fee of **1.99 USD** applies to all orders, regardless of size or destination. This ensures affordable and transparent delivery costs for our customers worldwide.

**Shipping Address**
All correspondence and order fulfillment are managed from our registered office:
Room 601, Building 3, No. 1288 Dingxi Road, Changning District, Shanghai

**Contact Information**
For any inquiries regarding your order, shipment status, or delivery concerns, please do not hesitate to reach out to us via email at **halibut@chromeheartsjewelry.net** or by phone at **+86 15922966179**. Our customer service team is available to assist you during business hours.

**Delivery Coverage**
We ship to a wide range of international destinations. Please note that customs duties, taxes, or import fees may apply depending on the destination country and are the responsibility of the recipient. We recommend checking with your local customs office for further details.

**Order Tracking**
Once your order has been shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package’s journey in real time.

**Undeliverable Packages**
In the event that a package is returned to us due to an incorrect address provided by the customer, failed delivery attempts, or refusal to accept delivery, we will contact you to arrange reshipment. Additional shipping charges may apply.

We strive to ensure your order reaches you safely and promptly. Thank you for choosing us.